BLOGS

How AI can recreate a person’s real voice
This is the story of how AI gave Val his voice back. 5 minutes. One voice. One impossible restoration. “I’m your huckleberry.” If you know

The Entire History of AI in Under 5 Minutes
“They call me an overnight success—it only took me twenty years.” You’ve heard that joke. Now apply it to AI. Except it didn’t take twenty

Measuring AI’s Real Impact on Society
Washing machines or the internet—which one actually changed the world more? The answer involves 25 trillion hours, and it changes how we see AI. 3

Why AI Projects Fail (And What Healthcare Contact Centers Can Do About It)
(As Featured in Medical Call Center News – Sept 2025) We were sitting in a conference room with the director of a major hospital’s contact

Healthcare Contact Center AI: Integration Best Practices
Explore best practices for integrating AI into healthcare contact centers, balancing efficiency with patient trust and compliance.

Why Patients Are Ditching Phone Hell for AI That Actually Cares
When AI Feels Like a Friend, Not a Robot Stuck on hold? You’re not alone. You’ve been there—tapping your fingers, checking the time, hoping someone